Arbitration provides a means for resolution of a business contractual dispute involving payment of money related to the real estate transaction when the parties have been unable to resolve the difference. Disputes involving clients of REALTORS® require that they sign an arbitration agreement to be bound by the arbitration. The Association’s Grievance Committee will determine whether the dispute is one that the Association can process.
A request for arbitration must be filed within 180 days after the closing of the transaction, if any, or within 180 days after the facts, constituting the matter could have been known in the exercise of reasonable diligence, whichever is later.
Mediation of the dispute is offered as an option to an arbitration hearing. The details of this option will be explained during the arbitration process.
See: Filing Ethics Complaints and Arbitration Requests for questions and answers.